Help centre

Your questions answered

  • XBO.com - Image How to Get Started: User Onboarding on XBO.com

    Follow these steps to create your account and unlock the full functionality of XBO.com.

    I. Create Your Account

    1. Visit the Homepage: Navigate to XBO.com.
    2. Start Registration: Click the 'Registration' button in the top-right corner.
    3. Provide Your Details:
      - Enter your email address.
      - Create a strong password.
      - Agree to the Terms and Conditions.
      - Click 'Create Account'.
    4. Complete CAPTCHA: Solve the on-screen puzzle to confirm you’re not a robot.

    II. Complete Basic Verification

    1. Verify Your Email:
      - Check your inbox for a verification email from XBO.com.
      - Click the 'Confirm Email' button to return to the website.
    2. Your Phone:
      - Enter your phone number and click 'Confirm'.
      - Enter the PIN sent to your phone to complete verification.
    3. Enter Personal Information:
      - Provide your first and last name. Click 'Next'.
      - Input your date of birth and click 'Next'.

    You now have basic access to the platform.

    To deposit fiat currencies and trade unlimited amounts of cryptocurrency, proceed with additional verification.

    III. Complete Additional Verification

    1. Confirm Your Address:
      - Select your country from the dropdown menu.
      - Enter your home address, city, and ZIP code. Click 'Next'.
      - Review your details and click 'Confirm'.
    2. Verify Your Identity:
      - Scan the on-screen QR code with your smartphone.
      - Follow the instructions to upload a photo of your driver’s license, passport, or ID.

    Final Step: Enjoy Full Access

    Once your address and identity are verified, you’ll gain access to:
    - Fiat deposits.
    - Unlimited cryptocurrency trading.

  • XBO.com - Image Corporate Account Setup Guide on XBO.com

    Follow these steps to create and verify your corporate account, unlocking XBO.com’s full range of business-focused features.

    I.Create Your Corporate Account

    1. Visit the Homepage: Navigate to XBO.com.
    2. Start Registration: Click the 'Register' button in the top-right corner.
    3. Choose Corporate Account: At the bottom of the registration page, click 'Create Corporate Account'.
    4. Provide Company Details:
      - Enter your business name.
      - Enter your business email address.
      - Enter your phone number.
      - Agree to the Terms and Conditions.
      - Click 'Send Request'.
    5. Complete CAPTCHA: Solve the on-screen puzzle to confirm you’re not a robot.

    II. Submit Required Documentation

    1. Check Your Email:
      - Open the email from XBO.com.
      - Click the link to access the form for submitting your company’s details.
    2. Provide Comprehensive Information:
      - Fill in all required fields, including:
      - Proof of identity for authorized personnel.
      - Information on shareholders.
      - Any additional details required to comply with regulations.

    Final Step: Access Full Corporate Features

    Once all information is verified, your corporate account will be activated. Enjoy access to:
    - CryptoPayX for seamless crypto payments.
    - Wealth Management tailored to your business needs.
    - And much more!

  • XBO.com - Image Buying Crypto with a Card on XBO.com: Step-by-step Tutorial

    Follow these simple steps to purchase cryptocurrency using your card.

    1. Sign In: Log in to your XBO.com account and navigate to the Dashboard page.
    2. Locate 'Buy Crypto': Click the 'Buy Crypto' button on the left-hand side of the screen.
    3. Choose Your Fiat Currency: Select the fiat currency you want to use for the purchase.
    4. Select Cryptocurrency: Pick the cryptocurrency you want to buy.
    5. Enter Amount: Input the amount of fiat currency you wish to spend. The system will display the equivalent amount of cryptocurrency you will receive.
    6. Choose Payment Method:
      - Click the 'Card' button.
      - If your card details are already saved, select the card.
      - Otherwise, enter new card details.
    7. Confirm Payment: Enter your card’s CVV to verify the transaction.
    8. Finalize Purchase: Click the 'Proceed' button to complete the purchase.

    Success!

    Your cryptocurrency will be instantly deposited into your XBO.com wallet.

  • XBO.com - Image Maximize Your Earnings: How to Use XBO.com's Earn Feature

    Follow these steps to start earning passive income on your cryptocurrency.

    1. Sign In: Log in to your XBO.com account and go to the Dashboard page.
    2. Access the Earn Feature: Scroll to the bottom of the page and click the 'Earn' button.
    3. Select a Cryptocurrency: Choose the cryptocurrency you want to earn interest on and click the 'Start Earn' button next to it.
    4. Enter Investment Amount: In the 'Start Earning' pop-up, input the amount you wish to invest.
    5. Confirm: Click 'Start Earning' to activate the feature.

    Success!

    You’ve successfully set up your Earn feature and are now earning passive income on your chosen cryptocurrency.

  • XBO.com - Image How to Exchange Cryptocurrencies on XBO.com

    Easily swap cryptocurrencies using the steps below.

    1. Sign In: Log in to your XBO.com account and go to the Dashboard page.
    2. Access the Exchange Feature: Scroll to the bottom of the page and click the 'Exchange' button.
       > Note: If you don’t have crypto in your wallet, check out our Buying Crypto with a Card tutorial.
    3. Choose Cryptocurrency to Spend:
      - Select the cryptocurrency you want to exchange from the dropdown menu.
      - Enter the amount you wish to spend.
    4. Choose Cryptocurrency to Receive:
      - Select the cryptocurrency you want to receive from the dropdown menu.- The system will display the amount you’ll receive based on real-time market data.
    5. Complete the Transaction: Click the 'Exchange' button to finalize the transaction.

    Success!

    You’ve successfully exchanged your cryptocurrency. The funds will be available in your XBO.com wallet.

  • XBO.com - Image How to Deposit Funds on XBO.com: A Step-by-Step Guide

    Easily deposit funds into your XBO.com account by following these instructions.

    1. Sign In: Log in to your XBO.com account and navigate to the Dashboard page.
    2. Locate Deposit Option: Click the 'Deposit' button on the left-hand side of the page.
    3. Choose Deposit Method: Select one of the three available methods:
      - Deposit Crypto
      - Card
      - Bank

    If You Select 'Deposit Crypto'

    1. Choose your preferred cryptocurrency and network.
    2. A QR code and wallet address will be generated automatically. Use these to send funds from your external wallet to your XBO.com wallet.

    If You Select 'Card'

    1. Enter your card details and the amount you want to deposit.
    2. Click 'Deposit' and enter your CVV when prompted.
    3. Click 'Confirm' to complete the transaction.

    If You Select 'Bank'

    1. Choose your currency and the amount to deposit.
    2. Enter your bank account details and select the recipient bank from the list.
    3. Click 'Proceed' and then click 'Save PDF' to download the details your bank will need to complete the transfer.

    Success!

    Your funds will be deposited into your XBO.com account according to the selected method.

  • XBO.com - Image How to Withdraw Funds from XBO.com: Step-by-Step Guide

    Easily withdraw your funds by following these instructions.

    If Withdrawing Cryptocurrency

    1. Sign In: Log in to your XBO.com account and go to the Dashboard page.
    2. Manage Withdrawal Addresses:
      - Click 'Withdraw Address' on the left side of the page to access your address book.
      - If you haven’t saved any wallet addresses, click 'Add Address' to the right of the page and input the required details.
    3. Select Cryptocurrency:
      - Click the 'Wallet' button at the bottom of the page.
      - Choose the cryptocurrency you want to withdraw.
      - Click 'More' to access the dropdown list, then select 'Withdraw'.
    4. Complete the Withdrawal:
      - Enter the amount to withdraw.
      - Choose the appropriate network.
      - Select a saved wallet address from the dropdown menu.
      - Click 'Continue', then 'Confirm' to finalize the transaction.

    If Withdrawing Fiat Currency

    1. Sign In: Log in to your XBO.com account and go to the Dashboard page.
    2. Select Fiat Asset:
      - Click the 'Wallet' button at the bottom of the page.
      - Choose the fiat currency you want to withdraw.
      - Click 'More' to access the dropdown list, then select 'Withdraw'.
    3. Complete the Withdrawal:
      - Enter the amount to withdraw.
      - Provide your bank transfer details.
      - Click 'Withdraw', review the information, and click 'Confirm' to process the transaction.

    Success!

    Your withdrawal is on the way. You can track its status in the Transaction History section.